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The Information and Technology Services Business Plan:
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Aligns the systems and processes we manage with our business strategy, goals, Roadmap and Five-Year Technology Plan.
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Our Vision:
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Optimize, coordinate, and deploy Smith County
information technology resources to support effective delivery of public services.
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Our Mission:
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Provide efficient, reliable, and cost effective information management services
through the application of computing technology and related information resources.
Provide planning and technical support for County-wide data processing. The purpose of
Information Technology is to enable the County to achieve its business goals, priorities and objectives.
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Our Values:
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Customer can rely on us to provide stable information technology services.
Our systems are designed to accommodate change and our staff thrives in a changing technical and
political world.
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Our Principles:
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- Focus on services; or connecting people not just computers.
- Purchase software rather than develop it, when appropriate.
- Deploy technology that lowers long-term costs.
- Share and secure electronic information and make it accessible.
- Deliver quality, up-to-date, stable, and secure technology.
- County Roadmap guides plan development, execution and the overall process of continual
service improvement.
- Serve Public directly (public access electronic access/services) and indirectly
(provide county employees tools and appropriate training for continual service improvement)
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