The Smith County Communications Office strives to promote transparency by providing the public with the most accurate, accessible and up-to-date information possible while promoting the county's brand and message of "Striving for Excellence."
Located on the first floor of the Smith County Annex Building
200 E. Ferguson, Suite 100
Tyler, Texas 75702
Email: Casey Murphy
Smith County Launches New Website
Smith County launched a new website to make finding public information easier for residents.
County officials have been working for about a year to redesign its website, www.smith-county.com, with the goal of making it easier to navigate; offer more information about county departments, officials and services; as well as make it more aesthetically pleasing.
Smith County Judge Nathaniel Moran said the county’s new website platform offers additional features for the public.
“The new website allows the county to increase financial transparency, heighten community engagement and simplify services to citizens,” he said.
The new website has large buttons that are clearly labeled with county departments and the offices of elected officials, as well as citizen resources, meetings and events and news. It also includes tabs for online services and “I want to…” selections to help the public find exactly what they need.
Online services include making payments such as court fees, traffic tickets, property taxes and vehicle registration. A directory of Smith County officials and employees is also included on the website, as well as reserving the Downtown Square and jury duty information.
The new website also offers mobile and tablet-friendly versions.
“We are excited about providing a mobile friendly website with simplified navigation, as well as expanding our web services in the future through our partnership with Granicus,” Smith County Chief Information Officer Don Bell said.
Moran said the county intends to continue to build on this new online platform going forward and add new features, such as an expanded jury duty system in the next fiscal year.
In September, the county solicited community input through a survey to see what the citizens most commonly used the county website for and what improvements they would like to see.
Smith County Commissioners Court approved a contract with Vision Technology Solutions LLC, which has since been acquired by Granicus, to redevelop and design the website, with oversight by a group of county officials.