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Veteran Services

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 Veteran ServiceS Officer Michael Roark

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Michael Roark is from Chapel Hill, graduated from Robert E. Lee High School and was a Wills Point Police Officer before serving in the National Guard. He went on active duty in 1988, serving as a paratrooper in the U.S. Army, and serving in Operation Just Cause in Panama, before he was medically retired in 1992.

After his military service, Roark moved to Sweden from 1995 to 2012, where he served as a lieutenant for the Swedish National Prisons Bureau, and a K-9 handler.

He moved back to Tyler in 2012, and began working as an Assistant Veterans Service Officer for Smith County. In 2014, Mike took over as Veterans Service Officer and as the Veterans Court Program Director.

Purpose and Duties

The purpose of the Smith County Veteran Services Office is to assist veterans and their survivors and help them deal with the often confusing and overwhelming task of completing the correct forms/applications and collecting the appropriate documentation to support a claim for benefits. Veteran Services Officers interview and advise clients on entitlements; help in filing service connected disability claims; answer and research inquiries regarding medical, educational, home loans and other benefits; assist clients in completing federal and state forms and in filing appeals with the U. S. Department of Veterans Affairs. They also serve as a liaison with veterans' organizations and ensure compliance with all federal and state laws.

Important Links

Location

210 E. Ferguson
Tyler, Texas 75702

Phone: (903) 590-2950
Fax: (903) 526-5255

Hours of Operation:
Monday - Thursday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:30 p.m.
Friday: 8:00 a.m. - 12:00 p.m.
By appointment only
Friday: 1:00 p.m. - 4:30 p.m.

StaffTitleDepartmentsPhoneEmail
Coffey, BrandonAssistant Veterans Service OfficerVeteran Services(903) 590-2951
Roark, MichaelVeterans Service OfficerVeteran Services(903) 590-2953
Thomas, CatherineAssistant Veterans Service OfficerVeteran Services(903) 590-2952

Mission Statement

(Quoted from Chapter 434, Subchapter B, Section 434.035, Texas Government Code)

“An officer [county veterans service officer and staff] shall aid any county resident who served in the armed forces or nurses corps of the United States, and any orphan or dependent of the person, to prepare, submit, and present any claim against the United States or a state for benefits to which the person may be entitled under United States or state law. The officer shall defeat all unjust claims that come to the officer’s attention.”